Return policy

We accept cancellations before the product is shipped or manufactured. If the order is cancelled, you will receive a full refund. If the product has already been shipped, we cannot cancel the order.

Return (if applicable)

We accept product returns. The customer has the right to return the product within 14 days after receiving it. In order to be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging. In order to complete your return, we need a receipt or proof of purchase. Please do not return your purchase to the manufacturer. Customers only need to pay a maximum of one shipping charge (including returns); Consumers do not have to pay a return fee when they return a product.

Refund (if applicable)

Upon receipt and review of your return, we will send you a receipt notification via email. We will also notify you of the approval or refusal of the refund. If you are approved, your refund will be processed and the credit will be automatically applied to your credit card or original payment method within a certain number of days.

Delayed or missed refund (if applicable)

If you have not received your refund, please check your bank account again first. Then contact your credit card company, it may take some time for your refund to be officially released. Next contact your bank. It usually takes some processing time before a refund can be made. If you have done all of this and still have not received your refund, please contact us by contacting us.